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For a better experience, please enable JavaScript in your browser before proceeding. So, expect it to be quite long So, Ill start by telling my story. My studies require me to have a lot of programs, so I have the following programs for school: Micro Focus Net Express 3.1 (for COBOL class), SAS Enterprise Guide 4.2 (for maths class), Eclipse Galileo (for java programming class), Adobe Photoshop CS5, Maple 13 (for maths class). Acpi X86 Based Pc Motherboard Software Such AsHalf of these programs were very hard to install, especially the older one from Micro Focus Net Express, and since I dont have a recent back-up yet, I prefer not to do a complete format, or a fresh reinstall So, it could of course also be that the BSODs are caused by incompatible software such as Micro Focus (Oh boy, installing that one really did make my blood boil) or perhaps the SAS program But Ive set the properties of both those in such a way that the computability mode is set up to let them run in Windows XP SP 3 mode. Now, the problem: A few months ago I discovered that I had a nasty rootkit virus, and thus I had to format my computer and had to do a clean install. Acpi X86 Based Pc Motherboard Windows 7 Upgrade OptionSince I have a Windows 7 upgrade Option, I asked my dad if he wanted to install my Windows 7 Professional. So I went from Windows Vista Business to Windows 7 Professional. I dont know if this matters, but he didnt use the Dell Windows 7 Upgrade Assistant DVD prior to the Windows 7 Upgrade DVD (Which now results in a pop-up program from the Upgrade Assistant each time I start my computer, but I just click it away every time). So the upgrade assistant DVD was never used, and thus some upgrades probably failed. The issue is that I get BSOD, for a reason I dont understand. They happen completely random, sometimes I get a BSOD when the computer was running for a few hours, sometimes I get a BSOD half an hour after the startup. They happen while surfing on the web, while opening a Word-file, while the computer is just idle (and I dont have any programs running in the background, not even torrents) or when Im playing music, movies, youtube I suspect that its a driver-related problem, but I also thought that I could perhaps have a rootkit again. Unfortunately, when I run the program, after a few minutes I get another BSOD. I zipped all the minidump files I have, so if you want, you can check them out. They are dated from 14102010 to 6112010, and I have a total of 7 minidumps. I checked them with the Debug Diagnostic Tool (I think its from Microsoft) and most of them (or all of them) have somewhat the same information. Acpi X86 Based Pc Motherboard .Exe Script NameIn short, they tell me the following: Type of Analysis Performed: Hang Analysis Operating System: Windows Vista (I run Windows 7 tho) Process ID: 455768 Process Image: ntkrpamp.exe Script Name: CrashHangAnalysis.asp Status: Failed Error Code: 0x80010105 Source Line: Line 9186, column 3 I googled the process image (ntkrpamp.exe) and I found all kinds of results: people said it was a problem with the RAM, or the motherboard, some said it was CPU, others claimed it to be faulty drivers Due to this wide range of possible causes, I have no idea where exactly the problem is. So for your information, what follows now is a list of all the things Ive already tried. Ran a full virus-scan with Windows Security Essentials: I have 2 anti-virus scanners installed, but they dont conflict with each other (luckily). I mostly use WSE to scan, and over night, I did a full scan of both my disks. OS (C and Recovery(D ) and it found nothing. Ran Malwarebytes Anti-Malware: I did a full scan with this program, and it resulted in 77 infected files (the files were all named Trojan.P2P.Agent). It removed all of the infected files, luckily. I then found out that all these files were located in Windows.old, and I was kinda shocked (again) because I thought that I was using a clean computer, with no possible file from the previous state (and by that, I mean the state in where it had a rootkit) so I thought Id have a rootkit again. Worked fine. Update all the drivers with help from the Dell website: I went to the Dell website, searched for drivers for my model (Dell Vostro 1720, Windows 7) and I updated most of them (or at least, the most important ones in my eyes). I hoped that the problem would be solved, but I was kinda shocked to discover that most of the downloaded drivers actually failed to install properly.
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